Business Details
50+ Years
experience
Emergency
services
Your Trusted Opticians in Newport Since 1955
Established in 1955, R W Cole Optician has been serving the Newport community with dedicated eyecare services. Our practice prioritises patient well-being, offering comprehensive NHS and private eye examinations conducted by fully qualified optometrists registered with the General Optical Council. We utilise advanced diagnostic technology, including 3D Optical Coherence Tomography, to ensure precise assessments of eye health. Our team provides expert advice on frame and lens selection without unnecessary upselling, maintaining a commitment to honest, professional care. With a 30-minute appointment structure, we ensure thorough consultations while fostering long-term patient relationships.Our in-house laboratory enables same-day spectacles in many cases, and we offer home visits for those unable to travel. As independent practitioners, our focus remains on quality care rather than sales targets, supported by our accreditation for enhanced eyecare services across Wales. We actively contribute to global eye health initiatives through charity work in countries like Malawi and Mongolia. Our experienced reception team ensures efficient service, and we maintain transparent communication about all our offerings.
Services
NHS eye exams
Contact lenses
Home visits
Dry eye clinic
OCT scans
Spectacle dispensing
Low vision aids
Sports eyewear
Children's eye care
Myopia management
Details
- Year established: 1955
Highlights and features
- We have over 60 years of experience serving Newport's eyecare needs
- Our same-day emergency appointments are available within 24 hours
- We operate an in-house laboratory for same-day spectacle production
- Our optometrists hold specialist qualifications in glaucoma and low vision
- We provide home visits for patients with mobility challenges
Associations and certifications
- General Optical Council
What people say
Brilliant service
Very friendly staff
Fixed broken readers
Quick service
Excellent selection
Services
NHS eye examinations
Comprehensive sight tests conducted by GOC-registered optometrists, including detailed eye health assessments. We allocate 30 minutes per appointment to ensure thorough evaluations and patient education. Available for all age groups with appropriate clinical documentation.
Contact lenses
Specialist contact lens fittings for various vision requirements, including astigmatism and multifocal solutions. We provide comprehensive aftercare and supply all major brands with tailored wearing schedules for optimal eye health.
Home visits
Professional eye examinations conducted at patients' residences for those with mobility issues. Our qualified optometrists bring essential diagnostic equipment to provide accurate assessments in the comfort of home environments.
OCT scans
Advanced Optical Coherence Tomography for detailed retinal analysis. This non-invasive scan detects early signs of eye conditions like glaucoma and macular degeneration with precision imaging of ocular structures.
Spectacle dispensing
Expert guidance on frame and lens combinations tailored to individual prescriptions and lifestyles. We offer budget and designer options with immediate production capabilities through our in-house laboratory facility.
People
Richard Young
Optometrist and Director
Qualified optometrist since 1989 with experience in Mongolia's eye clinics. Specialises in patient-centred care, combining clinical expertise with community engagement through church leadership and local football support.
Vikki Baker
Optometrist
Specialist in glaucoma and medical retina with prescribing rights. Combines university teaching with charity work in Malawi and Moldova, bringing international experience to local eyecare provision.
Kate Birch
Optometrist
Emergency eyecare specialist with experience in Zambia's vision projects. Focuses on binocular vision and nutrition's role in eye health, balancing clinical work with family life in Newport.
Soraya Dean
Optical Dispenser
Experienced dispenser with two decades of service, specialising in frame selection and adjustments. Passionate about travel and cultural experiences, providing personalised eyewear solutions to patients.
David Suller
Lens Technician
Craftsman with over 40 years' experience creating bespoke spectacles. Specialises in rimless frame glazing, combining technical skill with patient-focused adjustments to ensure perfect fit and comfort.
Questions
Do you offer NHS eye examinations?
Yes, we provide full NHS eye examinations for eligible patients with comprehensive eye health assessments included.
Can I get same-day spectacles?
In most cases, our in-house laboratory enables us to produce single vision spectacles within one hour of your consultation.
Do you provide home visits?
Yes, we offer home visits for patients with mobility challenges, conducted by qualified optometrists with portable diagnostic equipment.
Are emergency appointments available?
We provide emergency appointments within 24 hours for urgent eyecare needs, including sudden vision changes or eye injuries.
What payment options exist?
We offer interest-free finance options for eyewear purchases, alongside standard payment methods including cash and card transactions.
Do you stock designer frames?
We carry a selection of designer frames alongside budget options, with prices starting from £15 for entry-level eyewear.
Reviews (3)
Gill Boit
Apr 14, 2021
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We had some general concerns about our 4 year old daughters sight so we booked into Coles for her first appointment. The whole experience was amazing, my daughter was not at all phased and really found it interesting. She watched me have my eyes tested first and then happily sat in the chair and looked at the pictures. She enjoyed trying on the 'funny glasses'. It was clear she needed glasses and surprisingly cataracts were also detected.
So glad we didn't delay the check. We went back for another test today and picked up two new pairs of glasses the same day (general and prescription sun glasses!). Couldn't recommend a better place for getting your kids eyes tested. So friendly and efficient.
So glad we didn't delay the check. We went back for another test today and picked up two new pairs of glasses the same day (general and prescription sun glasses!). Couldn't recommend a better place for getting your kids eyes tested. So friendly and efficient.
Juliet Lewis
Jun 30, 2020
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Requested a replacement pair of glasses for my partner yesterday. As he has to shield at the moment they were delivered to us today. Excellent service & reception staff very friendly & helpful as always.
Sally Bennett
Apr 15, 2020
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Absolutely amazing service today when my friend had a foreign body in his eye! highly recommend... thank you so much!
