Business Details
Trusted Independent Opticians in Norfolk
Established over four decades, we have built a reputation as Downham Market's longest-standing independent opticians. Our family-led practice combines generational expertise with cutting-edge technology, offering comprehensive eye care services tailored to individual needs. With a dedicated team of optometrists, dispensing opticians, and optical advisors, we prioritise patient well-being through meticulous attention to detail and continuous professional development.Our on-site spectacle laboratory ensures precision in eyewear production, while our commitment to community extends to spectacle recycling initiatives and collaborative hearing care services. By maintaining rigorous British Standards in all procedures and investing in advanced diagnostic tools like Optical Coherence Tomography, we deliver reliable, future-focused vision solutions for patients of all ages.
Services
Eye Examinations
Spectacles
Contact Lenses
NHS Eye Care
Spectacle Laboratory
Hearing Checks
Myopia Control
Varifocal Lenses
Hearing Aids
Spectacle Recycling
Highlights and features
- Three generations of family optometric expertise since 1981
- On-site spectacle laboratory with 1-hour glazing service
- Advanced OCT scanning for early eye disease detection
- NHS voucher scheme with extensive budget frame selection
- Collaborative hearing care services with expert audiologists
Services
Eye Examinations
Our comprehensive eye examinations include OCT scanning, intraocular pressure checks, and visual field testing. We assess both ocular health and systemic conditions through detailed retinal analysis. Patients receive personalised advice on vision correction and eye health maintenance, with direct hospital referral pathways when required.
Spectacles
We offer designer frames from Prada and Rayban alongside value ranges with NHS vouchers. Our on-site lab ensures precise lens fitting using digital imaging technology. Specialist lenses include varifocals, transition tints, and computer-specific prescriptions tailored to individual visual needs.
Contact Lenses
We provide advanced contact lens solutions including myopia control options and varifocal designs. Our certified practitioners offer comprehensive fittings with follow-up care. Daily disposables and extended wear lenses are available for astigmatism correction and multifocal requirements.
NHS Eye Care
NHS-funded examinations available for eligible groups including over-60s and those with medical conditions. We issue spectacle vouchers for budget ranges with discounts on premium frames. Proof of entitlement required at booking with National Insurance details.
Hearing Checks
Complimentary hearing assessments using digital diagnostics by qualified audiologists. We offer Oticon hearing aids with interest-free payment plans, tinnitus management, and custom ear protection. Services include microsuction wax removal and swimming ear plugs.
People
Claire Parker
Optometrist
Third-generation optometrist qualified in 2001, running the family business since 2011. Specialises in continuity eye care and community-focused practice management.
Hannah Castley
Optometrist
Independent prescribing optometrist with hospital experience, specialising in children's eye exams and glaucoma clinics. Qualified in 2016 with postgraduate glaucoma certification.
Tim Briscoe
Dispensing Optician
Over 35 years' experience in optical retail and domiciliary care. Expert in spectacle frame technology and dementia-friendly eye care services since 2016.
Lisa Farrar
Optical Manager
25-year optical retail specialist managing spectacle selection and customer service. Joined in 2024 with expertise in latest lens technologies and frame fitting.
Joanne Hewitt
Receptionist
Long-serving team member since 2009, providing patient support and administrative expertise. Local knowledge enhances community engagement and patient comfort.
Questions
Who qualifies for free NHS eye examinations?
NHS eye exams are free for over-60s, children under 16, full-time students under 19, and those receiving specific benefits. Proof of entitlement required.
Do you offer varifocal lens options?
Yes, we provide advanced varifocal lenses with precise fitting using digital technology. Our dispensers specialise in ensuring optimal visual fields for all prescriptions.
Can I get my existing frames reglazed?
Our on-site laboratory offers reglazing services within one hour using British Standard-compliant equipment for all frame types.
Do you provide myopia control solutions for children?
We offer Essilor Stellest lenses and CooperVision MiSight 1-day contact lenses to slow myopia progression, available through our certified practitioners.
Are hearing assessments available at the practice?
Complimentary hearing tests and hearing aid fittings are available through our partnership with The Hearing Care Partnership, including wax removal services.
How does the spectacle recycling programme work?
Used spectacles are collected locally and sent to Chichester Lions Club for sorting, then distributed through international eye camps in partnership with Medico France.
